ux和ui

重點(diǎn) (Top highlight)

As designers, whether it be UI, UX, or Product Design, we tend to direct our focus and energy on developing and mastering tangible skills.

作為設(shè)計(jì)師，無論是UI，UX還是產(chǎn)品設(shè)計(jì)，我們都將重點(diǎn)和精力放在開發(fā)和掌握有形技能上。

When our self-review asks, “How have you improved in the past 6 months?” we point to our increased understanding of user testing, or how consistent we’ve been with the daily UI challenge.

當(dāng)我們進(jìn)行自我審查時(shí)，“您在過去六個(gè)月中的情況如何改善？” 我們指出我們對用戶測試的了解日益加深，或者說我們與日常UI挑戰(zhàn)之間的一致性如何。

Rarely though, do we spend the time to hone our soft skills.

但是，我們很少花時(shí)間來磨練我們的軟技能。

I’m certainly guilty of this as well and am party writing this piece as a reminder to myself to spend less time pushing pixels, and more developing the personal skills that are equally as important.

我當(dāng)然也對此感到內(nèi)and，并在聚會上寫這篇文章，以提醒自己減少花費(fèi)在像素上的時(shí)間，而更多地開發(fā)同樣重要的個(gè)人技能。

This list was adapted in part from a lesson on learnux.io, I hope you enjoy it.

此列表部分改編自learningux.io上的一堂課，希望您喜歡它。

1.反饋 (1. Feedback)

Giving constructive feedback, and responding to less-than-constructive feedback is a critical skill that can be uncomfortable for many new designers.

提供建設(shè)性的反饋并響應(yīng)建設(shè)性的反饋是一項(xiàng)至關(guān)重要的技能，對于許多新設(shè)計(jì)師而言，這可能是不舒服的。

Lack of awareness of basic feedback skills leads to clients providing vague and worthless feedback like “can you make it pop?”

缺乏對基本反饋技能的意識導(dǎo)致客戶提供模糊和毫無價(jià)值的反饋，例如“您能否流行它？”

To provide effective feedback, we need to be clear and specific. “The imagery used on our careers page doesn’t represent our culture well. Let’s show a playful and relaxed vibe to connect better with the candidates we hope to attract” is more useful feedback than “make it pop.”

為了提供有效的反饋，我們需要明確明確。 “我們的職業(yè)頁面上使用的圖像不能很好地代表我們的文化。 讓我們展示一種輕松有趣的氛圍，以更好地與我們希望吸引的候選人建立聯(lián)系，比“使其流行”更有用。

When it comes to receiving feedback, it’s important to define exactly what we want feedback on. We should also be open-minded to the feedback we receive and continually ask to clarify or elaborate on vague input.

在接收反饋時(shí)，準(zhǔn)確定義我們想要反饋的內(nèi)容很重要。 我們還應(yīng)該對收到的反饋意見持開放態(tài)度，并不斷要求澄清或詳細(xì)闡述模糊的意見。

2.積極聆聽 (2. Active Listening)

Active listening is focusing on the other person and not thinking about the thoughts, opinions, or ideas that pop into our head.

主動傾聽只專注于其他人，而沒有考慮突然涌入我們腦海的想法，觀點(diǎn)或想法。

This skill is effective when interviewing customers, speaking with colleagues, or gathering insights about a business problem from our client.

在采訪客戶，與同事交談或從客戶那里收集有關(guān)業(yè)務(wù)問題的見解時(shí)，此技能非常有效。

Active listening won’t just benefit our design career — it will help us in friendships, interviews, intimate relationships, or anything that involves communicating with people.

積極傾聽不僅會有益于我們的設(shè)計(jì)事業(yè)，還將幫助我們建立友誼，進(jìn)行訪談，建立親密關(guān)系或進(jìn)行與人溝通的任何事情。

This Forbes article, 10 steps to Effective Listening, is a great read for anyone hoping to improve active listening skills. These are my favorite tips from the article:

這本《福布斯》文章， 有效聆聽的10個(gè)步驟 ，對于希望提高主動聆聽技巧的任何人來說都是一本好書。 這些是本文中我最喜歡的提示：

Face the speaker and maintain eye contact

面對揚(yáng)聲器并保持目光接觸

Listen to the words and try to picture what the speaker is saying

聽這些單詞并試著想象說話者在說什么

Don’t interrupt and don’t impose your “solutions”

不要打擾，不要強(qiáng)加你的“解決方案”

Wait for the speaker to pause to ask clarifying questions

等待演講者暫停問清楚的問題

Ask questions only to ensure understanding

提出問題只是為了確保理解

Give the speaker regular feedback (verbal or non-verbal)

向演講者定期反饋(語言或非語言)

3.思想開放 (3. Open-Mindedness)

UI & UX design is all about creativity, and finding new and innovative solutions to existing problems.

UI和UX設(shè)計(jì)全都與創(chuàng)造力有關(guān)，并為現(xiàn)有問題尋找新的創(chuàng)新解決方案。

By keeping an open mind, we can be receptive to potential solutions and alternative methods of addressing problems.

通過保持開放的態(tài)度，我們可以接受潛在的解決方案和解決問題的替代方法。

At first glance, not all ideas seem viable or worth investing in, but as designers, our job is to explore all potential solutions to solving user problems.

乍一看，并非所有想法都可行或值得投資，但是作為設(shè)計(jì)師，我們的工作是探索所有解決用戶問題的潛在解決方案。

If Garrett Camp and Travis Kalanick didn’t have an open mind when they saw the frustrations with the taxi industry, then they never would’ve founded Uber. To many, the idea of people hailing rides in a stranger’s cars seemed to be an improbable success — but having an open mind allowed them to see their solution through.

如果加勒特·坎普(Garrett Camp)和特拉維斯·卡蘭尼克(Travis Kalanick)在看到出租車行業(yè)的挫敗感時(shí)沒有開放的心態(tài)，那么他們永遠(yuǎn)也不會創(chuàng)立Uber。 對許多人而言，人們在陌生人的汽車上乘車歡呼的想法似乎是不可能的成功-但胸懷開闊的胸懷使他們得以徹底解決。

4.移情 (4. Empathy)

Empathy is a buzzword that gets thrown around a lot in the digital design space, but in simple terms, it means putting ourselves in the user’s shoes.

移情是一個(gè)流行語，在數(shù)字設(shè)計(jì)領(lǐng)域中經(jīng)常出現(xiàn)，但簡單來說，這意味著讓自己陷入用戶的負(fù)擔(dān)中。

As mentioned previously, active listening is a great tool for developing empathy. If we can fully understand someone’s struggle, then we can put ourselves in the place of that person and feel what they are feeling.

如前所述，主動聆聽是發(fā)展同理心的好工具。 如果我們能夠完全理解某人的掙扎，那么我們可以將自己置于那個(gè)人的位置，并感受他們的感受。

We can also develop empathy by being a good observer. If we observe people making the same mistakes or encountering the same problems, then we can develop solutions to solve them in our products.

通過成為一個(gè)好的觀察者，我們也可以發(fā)展同理心。 如果我們發(fā)現(xiàn)人們犯相同的錯(cuò)誤或遇到相同的問題，那么我們可以開發(fā)解決方案以在產(chǎn)品中解決它們。

It’s important to note that we don’t physically need to be in person with someone to do this. By using heatmaps, analytics, surveys, user testing, and so on, we can observe patterns and gather insights about our users.

重要的是要注意，我們實(shí)際上不需要親自與某人見面。 通過使用熱圖，分析，調(diào)查，用戶測試等，我們可以觀察模式并收集有關(guān)用戶的見解。

If customers are continually calling our help desk asking how to add a new user, then we can understand their frustration and address it through design.

如果客戶不斷致電我們的服務(wù)臺，詢問如何添加新用戶，那么我們可以了解他們的煩惱并通過設(shè)計(jì)解決。

By being humble, asking questions, and observing those interacting with our products, we can develop empathy for our users and create solutions for their obstacles.

通過保持謙虛，提出問題并觀察與我們產(chǎn)品互動的方式，我們可以為用戶發(fā)展同理心，并為他們的障礙創(chuàng)建解決方案。

5.每個(gè)通信都是一個(gè)UX項(xiàng)目 (5. Every Communication is a UX project)

When we send an email, message, text, or snail mail to a colleague, client, or customer, it’s a good skill to communicate in a way that requires less work from the person on the other end of that message.

當(dāng)我們向同事，客戶或客戶發(fā)送電子郵件，消息，文本或蝸牛郵件時(shí)，這是一種很好的溝通技巧，它需要消息另一端的人減少工作量。

Making every piece of communication a seamless experience for the people that we work with will make working with us more enjoyable and improve our credibility as a UX designer.

為與我們一起工作的人們提供無縫的交流體驗(yàn)將使與我們的合作更加愉快，并提高我們作為UX設(shè)計(jì)師的信譽(yù)。

Instead of sending messages that require the other person to do the work like “I’m sure there’s a product out there that we can use” we should make it easier for them and say something like, “I did some research and found product x, y, and z that could solve our hiring issue.”

與其發(fā)送要求其他人完成諸如“我確定有一種產(chǎn)品可以使用”之類的消息的信息，不如讓他們更輕松地對他們說“我進(jìn)行了研究并找到了產(chǎn)品x” ，y和z可以解決我們的招聘問題。”

Investing an extra few minutes into our message can make a dramatic difference in the experience others have when working with us.

在信息中多花一些時(shí)間可以使他人在與我們合作時(shí)所獲得的體驗(yàn)發(fā)生巨大變化。

6.失去自我 (6. Lose the ego)

We love it when people give us praise, that’s human nature. But it’s a good skill to be able to detach ourselves (and our egos) from our design work.

當(dāng)人們稱贊我們時(shí)，我們就是喜歡它，這是人的天性。 但是，能夠?qū)⒆约?和我們的自負(fù))從設(shè)計(jì)工作中分離出來是一項(xiàng)很好的技能。

When conducting feedback, it’s more useful to focus on the areas of improvement rather than seeking compliments on what the user liked. Ask people what they would change rather than seeking acknowledgment for things done well.

在進(jìn)行反饋時(shí)，將重點(diǎn)放在改進(jìn)方面，而不是對用戶的喜好表示稱贊。 問人們將要做出什么改變，而不是對做得好的事情尋求認(rèn)可。

When given feedback that we don’t agree with, don’t get defensive, but instead ask what they would change or how they envisioned it.

當(dāng)?shù)玫轿覀儾煌獾姆答仌r(shí)，不要防御，而要問他們會改變什么或他們?nèi)绾卧O(shè)想。

The ability to not feel personally insulted by negative comments about our design is not an easy trait to have, but it’s a crucial skill.

不會因?qū)ξ覀兊脑O(shè)計(jì)發(fā)表負(fù)面評論而感到不高興，這不是一件容易的事，但這是一項(xiàng)至關(guān)重要的技能。

7.介紹 (7. Presenting)

Presenting our designs and solutions is a key part of the job, so it’s useful to be able to do this effectively.

提出我們的設(shè)計(jì)和解決方案是這項(xiàng)工作的關(guān)鍵部分，因此能夠有效地做到這一點(diǎn)非常有用。

Preparing key talking points and presenting in a manner that is understandable to our audience will make them more receptive to our ideas.

準(zhǔn)備關(guān)鍵的談話要點(diǎn)并以聽眾可以理解的方式進(jìn)行陳述，這將使他們更容易接受我們的想法。

A great tool for presenting complex or confusing concepts is to use analogies.

呈現(xiàn)復(fù)雜或令人困惑的概念的一個(gè)很好的工具是使用類比。

For example, saying, “It’s been bouncing around the web like a beach ball at a Nickelback concert” is more playful than saying, “our post is very popular.”

例如，說“它像在Nickelback音樂會上的沙灘舞會一樣在網(wǎng)上蹦蹦跳跳”比說“我們的帖子很受歡迎”更有趣。

We also need to be prepared while presenting to justify our work. When we’ve made drastic changes to a design or have a new idea to share, it’s always useful to have a few bullet points prepared to defend our decisions and explain why we went in the direction we did.

我們還需要在演講時(shí)做好準(zhǔn)備，以證明我們的工作合理。 當(dāng)我們對設(shè)計(jì)進(jìn)行了大刀闊斧的修改或有新想法要分享時(shí)，準(zhǔn)備一些要點(diǎn)來捍衛(wèi)我們的決策并解釋我們?yōu)槭裁闯_的方向前進(jìn)總是很有用的。

8.自學(xué)主義 (8. Autodidacticism)

An autodidact is a self-taught person, someone with the will power to be the driver of their success. UI & UX aren’t industries that are dependent on fancy degrees or credentials — success is based on work ethic and consistency.

一個(gè)自學(xué)成才的人是一個(gè)自學(xué)成才的人，有意志的人會成為他們成功的動力。 UI和UX并不是依賴花哨的程度或證書的行業(yè)—成功取決于職業(yè)道德和一致性。

Being an autodidact is an essential skill because everyone in the design space, at some point, encounters problems, jargon, programs, and so on, that they do not understand.

進(jìn)行自動整理是一項(xiàng)必不可少的技能，因?yàn)樵O(shè)計(jì)空間中的每個(gè)人有時(shí)都會遇到他們不理解的問題，行話，程序等。

When this unavoidable challenge arises, we can’t go back to school to learn how it’s done, and we can’t bother our coworkers all the time. By having the skills and willpower to figure things out on our own, we will grow remarkably by our own volition.

當(dāng)這一不可避免的挑戰(zhàn)出現(xiàn)時(shí)，我們不能回到學(xué)校學(xué)習(xí)如何完成任務(wù)，也不能一直打擾我們的同事。 通過擁有自己解決問題的能力和意志力，我們將憑借自己的意志顯著增長。

With the internet, there is no excuse for not being able to teach ourselves everything we want to know about UI & UX. Everything we need is right in front of us, but only those with self-discipline will take advantage of it. But I don’t need to tell you that, you’re doing it right now ;).

有了互聯(lián)網(wǎng)，就無法為自己提供關(guān)于UI和UX的所有知識。 我們需要的一切都擺在我們面前，但是只有那些有自律的人才能利用它。 但是我不需要告訴您，您現(xiàn)在就在做;)。

9.了解業(yè)務(wù)價(jià)值 (9. Understanding Business Value)

A constant struggle we designers face is finding the middle ground between satisfying business needs and user needs.

設(shè)計(jì)師面臨的不懈努力是在滿足業(yè)務(wù)需求和用戶需求之間找到中間立場。

A designer that understands how to continually bring value to the business while also advocating for the user is a golden egg for organizations.

一位懂得如何在為用戶帶來價(jià)值的同時(shí)不斷提倡業(yè)務(wù)的設(shè)計(jì)師對組織來說是一個(gè)金蛋。

It’s a crucial skill to understand our company’s business model and take the time to evaluate how we can do our part to encourage business growth.

了解公司的業(yè)務(wù)模式并花時(shí)間評估我們?nèi)绾尾拍馨l(fā)揮自己的作用來鼓勵(lì)業(yè)務(wù)增長，這是一項(xiàng)至關(guān)重要的技能。

Being able to speak to business needs and how we’ve addressed them in our designs is a component that many designers miss. We speak so passionately about the user and our pixel-perfect designs, but we must not neglect to mention our impact on the business.

能夠表達(dá)業(yè)務(wù)需求以及我們?nèi)绾卧谠O(shè)計(jì)中滿足需求是許多設(shè)計(jì)師所缺少的要素。 我們?nèi)绱藷崆榈卣務(wù)撚脩艉臀覀兺昝赖南袼卦O(shè)計(jì)，但我們不能忽略提及我們對業(yè)務(wù)的影響。

10.適應(yīng) (10. Adaptation)

It’s no secret that the digital and physical world is constantly evolving.

數(shù)字和物理世界在不斷發(fā)展，這已經(jīng)不是什么秘密了。

It’s vital that designers familiarize themselves with emerging technologies, products, trends, and so on.

設(shè)計(jì)人員必須熟悉新興技術(shù)，產(chǎn)品，趨勢等，這一點(diǎn)至關(guān)重要。

Not only do we risk being displaced, but we also risk missing out on opportunities to improve our product’s experience.

我們不僅有遭受流離失所的風(fēng)險(xiǎn)，而且還冒著錯(cuò)過改善產(chǎn)品體驗(yàn)的機(jī)會的風(fēng)險(xiǎn)。

Being adaptable and having the initiative to educate ourselves about disruptive technologies will put us ahead of the curve and ensure that we still have a job through the inevitable changes our industry will encounter.

適應(yīng)能力強(qiáng)，主動就破壞性技術(shù)進(jìn)行自我教育將使我們處于領(lǐng)先地位，并確保我們在行業(yè)將遇到的不可避免的變化中仍能找到一份工作。

👋 Let’s be friends! Follow me on Twitter and Dribbble and connect with me on LinkedIn. Don’t forget to follow me here on Medium as well for more design-related content.

be 讓我們成為朋友！ 在Twitter和Dribbble上關(guān)注我，并在LinkedIn上與我聯(lián)系。 別忘了在Medium上關(guān)注我，以獲取更多與設(shè)計(jì)相關(guān)的內(nèi)容。

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翻譯自: https://uxdesign.cc/10-soft-skills-for-ui-ux-designers-11b948739a34

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